Unless specifically listed in the price and shipping detail on the corresponding product page in "Our Currently Available Products" as: Sold "As Described", any of our products can be returned for a full or partial refund under the following conditions:


  • The product does not match the detailed  description and specification on the corresponding product page in "Our Currently Available Products"
    • The observed discrepancies shall be communicated to JFP Guitars by email before return
  • The product in its packaging is received in a damaged state from the shipping company

    • The damage, including photos of the packaging and product, shall be communicated to JFP Guitars by email before return

  • The return shall be made within 14 days of receipt of the product by the buyer
  • The returned product shall be shipped at the buyer's expense
  • The product shall show no signs of wear, damage, modification or use
  • The product shall be returned with all the accessories originally provided (gig bag or hard case, Snark tuner, truss rod hex key, strap)
  • The product shall be packaged in the original, undamaged, shipping container and packing material, or a suitable equivalent

  • In the event of visible wear, damage, modification or use upon receipt of the returned product by JFP Guitars, we shall communicate photos and the cost to rectify what is observed to the Buyer and deduct that value from the returned funds
  • The funds shall be returned to the buyer via PayPal or Square within 5 days of receipt of the returned product
  • Products sold "As Described" cannot be returned nor the cost refunded
  • Products designed and built specifically to a buyers requirements under our  "Design And Build Services" cannot be returned nor the cost refunded

​​Refund and Return Policy

JFP Guitars